718sp FAQ – Got Questions? We've Got Answers

Most deposits via JazzCash or Easypaisa are reflected in your 718sp wallet within a few seconds to a couple of minutes. Bank Transfers may take slightly longer depending on your bank. If your deposit hasn't appeared after 30 minutes and you have a confirmed transaction receipt, contact our support team with the transaction ID and we'll resolve it for you promptly.

718sp does not charge platform-side fees on standard withdrawals. However, some payment providers may apply their own processing charges — check with your bank or wallet provider for their specific policies. Withdrawal processing times vary by method: mobile wallets are typically the fastest, while bank transfers may take one to two business days.

The minimum deposit at 718sp is PKR 200, making it accessible for all types of players. Maximum deposit limits vary depending on your chosen payment method and account VIP level — higher VIP tiers enjoy increased daily and monthly limits. For the exact figures applicable to your account, log in and check your cashier section or reach out to support.

The 718sp VIP programme rewards loyal players with progressively better perks. As you play more, you accumulate points that move you up through VIP tiers. Each level unlocks benefits such as higher withdrawal limits, personalised bonuses, faster payouts, dedicated account managers, and exclusive event invitations. Visit the VIP page for a full breakdown of every tier and what comes with it.

Yes, most bonuses at 718sp carry an expiry window — typically between 7 and 30 days depending on the promotion type. If a bonus expires before you've met the wagering requirements, it and any associated winnings will be removed from your account. Always check the specific terms of each bonus when it is credited so you can plan your gameplay accordingly.

It depends on the specific promotion. Some bonuses are valid across all game categories — Sports betting including PSL and T20 Cricket, Live Casino, Slots, and Fish Games. Others may be restricted to a particular category. Always read the bonus terms to confirm eligibility. If in doubt, a quick message to support will clarify exactly where your bonus funds can be used.

The Casino section features an extensive library of games including Live Casino tables (Baccarat, Roulette, Blackjack, Dragon Tiger), classic Slots, Video Poker, and specialty games. Live dealers stream in high definition so you get a genuine casino feel from your home or on the go. New titles are added regularly so there's always something fresh to try.

Fish Games are arcade-style shooting games where players fire cannons at fish and sea creatures to win prizes based on the value of each catch. They're hugely popular in Pakistan and South Asia for their fast-paced, skill-influenced gameplay. Visit the Fish Games section to browse available titles, check the multiplier tables, and jump straight in — they're easy to pick up even if you've never played before.

Yes. The Game Lobby is your all-in-one hub that brings together every game available on 718sp — Slots, Fish Games, Live Casino, Table Games, and more — in a single browsable interface. It's the best starting point if you want to explore everything the platform offers without navigating individual sections. You can filter by category, provider, or popularity to find exactly what you're in the mood for.

Currently the dedicated app is optimised for Android. iPhone users can access 718sp through the mobile browser — the website is fully responsive and delivers a smooth experience on Safari and Chrome on iOS. Bookmark the site on your home screen for quick access that feels just like a native app. Check the App page for the latest updates on iOS availability.

First, check your internet connection and try switching between mobile data and Wi-Fi. Clear your browser cache and cookies, or for the app try force-closing and reopening it. Make sure you have the latest version of the app installed — visit the Download page to grab the newest APK. If the problem persists, contact our support team with a brief description of the issue and the device/browser you're using.

Yes. If you feel you need time away from the platform, you can request a temporary cool-off period or a longer self-exclusion. During self-exclusion your account is suspended and you will not receive any promotional communications. To arrange this, contact our support team directly. We take these requests seriously and process them without delay. Gaming should always be a leisure activity — never something that causes stress or financial strain.

Some common warning signs include chasing losses, spending more time or money than you planned, gambling to escape stress, borrowing money to fund play, and neglecting work or family responsibilities. If any of these feel familiar, take a step back and use the self-limitation tools available on your account. You can also visit our Responsible Gaming page for practical self-assessment tips and advice on maintaining a healthy balance.